Smart Life

How can we streamline and make dealing with health care, work, mobility, school, payments, and the civil service every day more efficient?

Scenario

In developed countries, the concept of “digital life” and the digital needs for convergence and multichannel models are now comparable to their conventional counterparts; the Internet of Things (IoT) is blurring the line between the real and the virtual. “Internet of Things” means the transformation of several sectors, industries and lifestyles driven mostly by the interconnections between all manner of objects, processes and systems.
The goal is turning every kind of object, including those not intended to be digital, into an internet-connected device that can bene t from the features of products designed for the web:
  • monitoring: the object can serve as, or be equipped with, a sensor, generating information about itself or its surroundings;
  • control: objects can be remote controlled.
Over nine billion devices are expected to be connected in Smart Cities around the world by 2020. By then, the installed base of the Internet of Things will reach 25 billion units2.

By the numbers3

Expected growth of IoT installed base in Smart Cities
(millions of units)

9.7 nel 2015

15 previsione stimata per il 2016

23.4 previsione stimata per il 2017

36.4 previsione stimata per il 2018

55.7 previsione stimata per il 2019

82.6 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

97.8 nel 2015

126.4 previsione stimata per il 2016

159.5 previsione stimata per il 2017

196.9 previsione stimata per il 2018

238.2 previsione stimata per il 2019

283.2 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

206.2 nel 2015

354.6 previsione stimata per il 2016

648.1 previsione stimata per il 2017

1182.4 previsione stimata per il 2018

2079.7 previsione stimata per il 2019

3428.8 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

294.2 nel 2015

586.1 previsione stimata per il 2016

1067 previsione stimata per il 2017

1803.4 previsione stimata per il 2018

2888.1 previsione stimata per il 2019

4420.6 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

237.2 nel 2015

298.9 previsione stimata per il 2016

371 previsione stimata per il 2017

450 previsione stimata per il 2018

540.4 previsione stimata per il 2019

643.8 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

252 nel 2015

304.9 previsione stimata per il 2016

371.1 previsione stimata per il 2017

453.2 previsione stimata per il 2018

553.8 previsione stimata per il 2019

674.7 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

10.2 nel 2015

18.4 previsione stimata per il 2016

33.9 previsione stimata per il 2017

60.7 previsione stimata per il 2018

103.5 previsione stimata per il 2019

166.4 previsione stimata per il 2020

Expected growth of IoT installed base in Smart Cities
(millions of units)

1107.3 nel 2015

1704.2 previsione stimata per il 2016

2674 previsione stimata per il 2017

4183 previsione stimata per il 2018

6459.3 previsione stimata per il 2019

9700.2 previsione stimata per il 2020

The sheer number of possibilities stemming from the ability to monitor and control objects has spurred a wave of innovation and enthusiasm. IoT applications could dramatically change the way we interact with the environment. Some examples are thermostats, light and humidity sensors, wearables (such as internet-connected bracelets and watches), or environmental and territorial sensors.

Our answer

Our future
in The Digital Life
Even in Italy, the Internet of Things is starting to have a positive impact on everyday life, changing the way people behave and relate to others in the urban environment, the workplace, at school, when dealing with the Civil Service, and at home too. From “digital consumers” that passively accept technology we are turning into “digital citizens”, using it consciously and creatively.

As a company, we support the acceleration of the digitisation process and the development of a digital citizenship by providing smart services in several sectors.
Digital School
~70%

of classrooms connected to the web (through wired or wireless connections)

70% of classrooms connected to the web (through wired or wireless connections)
41.1%

of schools have over 10 computers or mobile devices for teaching purposes

41.1% of schools have over 10 computers or mobile devices for teaching purposes
41.9%

of classrooms have interactive whiteboards

4.9% of classrooms have interactive whiteboards
Digitising schools is a strategic priority-so much so that it is one of the key items of the education reform “La Buona Scuola” and the Italian digital agenda. First, we must equip school buildings with enabling infrastructure, i.e. the internet and web-connected devices. But that is not enough: without widespread digital literacy, it is not possible to fully harness the advantages o ered by new technology.

We have long been investing in this area and contributing to its transformation, offering solutions that can generate new opportunities and help change teaching practices.
The Digital School Kit addresses four types of needs:
  • internet connectivity, either wired or wifi, and network security,
  • education solutions, such as applications integrated with e-commerce stores for school ebooks and learning management system solutions,
  • management solutions, such as the cloud electronic class register,
  • devices for classrooms and students, such as interactive whiteboards, pcs and tablets.

source4
Civil Service
E-Government services can make Italy’s Civil Service (Pubblica Amministrazione, PA) more efficient, offering simpler and faster solutions to the public and reducing the costs of red tape.

The digital identity of individuals and businesses is key to the digitisation of the PA. Previously, citizens had to use a di erent account for each service. Now, with the Digital Identity Public System (SPID, Sistema Pubblico di Identità Digitale), they have a single digital identity for online school, banking, health, social security, and e-commerce services. TIM is spearheading this change through its role as manager of SPID digital identities (TIMid).
Concerning health care, the services that improve the quality of care and hospital management allow to remotely perform several operations and streamline the communication between doctors and patients.
The goal is making health care more e cient and personalised.
Our e-health services, designed for all facilities at national, regional, and local level include:
  • the management of health care processes;
  • the co-ordination of operations control centres;
  • digital medical records;
  • health care telemonitoring.
Smart Aging

TIMlab, TIM’s research centre, has developed the Smart Aging platform in partnership with the University of Bari and Sapienza University of Rome. The platform processes the data gathered by medical devices and surveys to advance the prevention of cognitive decline in elderly adults. The project was tested at the Institute of Oncology in Bari.

Smart Working
Smart Working is an innovative model that leverages digital technology to make working and working hours more exible, thus improving the quality of life of employees as well as business productivity.
In Italy, we are seeing a growing interest in Smart Working. On the one hand, new law bills are encouraging the adoption of smart working arrangements, and on the other, companies are ready to explore projects in this area.
We considered how we could support companies in their journey towards Smart Working with services allowing to:
  • be on call anywhere, thanks to a single exible number and the access to corporate services while on the go;
  • streamline communications with customers and promote collaboration among employees securely through e-mail, fax, and texts;
  • curb travel costs by hosting high-de nition videoconferences;
  • working more flexibly thanks to the integration of e-mail with uni ed messaging, web tools, and real-time collaboration (virtual spaces to share information, instant messaging, web conferences, and sharing of applications and documents).
Smart Home
In 2016, 21% of IoT’s total usage will derive from smart home applications, and this will be the fastest-growing segment over the next five years (+24% in 2020 5).


In a few years, home automation innovations will no longer be considered a luxury, but rather become part of our everyday life. Wireless sensors and systems will be embedded into an increasing number of devices, and homes will not just be interconnected-they will become integrated service environments that can enhance comfort and security as well as curb energy consumption.

Currently, we offer the following for Smart Homes: security systems, such as cameras, motion sensors, alarm systems, smart services for air conditioning and lighting automation, and boiler monitoring devices.
1. Leisure
  • Video and music streaming
  • On demand video services

2. Health and fitness
  • Rehabilitation
  • E-health services
  • Remote diagnostics

3. Automation
  • Interacting with the washing machine, dishwasher and fridge remotely
  • Updating oven settings via the web
  • Remote diagnosis of faults

4. Monitoring
  • Cameras and sensors alerting to any situation at home
5. Energy management
  • Smart home air conditioning services
  • Tips for saving and minimising waste
  • Remote detection of anomalies

6. Shading
  • Automated shades for temperature and lighting control

7. Broadband gateway
  • It orchestrates the communication between home devices

8. Security
  • Alarm systems and emergency services in the event of intrusions

Playful Supervised Smart Spaces

Joint Open Lab and Politecnico di Milano (Milan scientific technological university) are testing technologies for future smart spaces featuring special characteristics. The “Playful Supervised Smart Spaces” project is an environment for children with special care needs, e.g. those suffering from autism.

Smart City
In 2050, over 75% of the global population will live in urban centres 6.

Based on this scenario, urban development models have been increasingly shifting their focus to smart solutions to reduce the impact of urban growth and improve the quality of life of citizens. “Smart City” means an urban area in which all urban planning strategies are related to bene cial applications of new ICT technology.

In recent years, the Smart City has been taking hold also in Italy as a solution to urban problems, and this topic has moved up on the agenda of Italian municipalities. In the last three years, 50% of municipalities with more than 40,000 residents have launched at least one Smart City project, and three out of four municipalities say they want to do it over the next 12 months. 7.

Every day, several civil service bodies and private companies, in their journey towards the digitisation of the services they provide to their community, choose our xed-line and mobile network infrastructure, Data Centres, cloud platforms, and IT solutions.
TIM contributes to Smart Cities to

  • enhance security through video surveillance systems, installing Wi-Fi access points and cameras on public street lights;
  • improve waste management , by tracking urban waste disposal operations;
  • reduce the environmental footprint of buildings, by remotely monitoring facilities, reporting gas leaks, flooding, and power outages, and generating energy consumption reports;
  • prevent traffic congestion by managing public transport eets, monitoring the use of parking spaces on public streets, and managing traffic flows;
  • empower citizens to take charge of problems in their city, by reporting incidents concerning safety, incivility and urban neglect through apps;
  • monitor the community and the environment in real time, through sensors for pollutants, noise pollution, humidity, and temperature.

Sources


  1. World Economic Forum, Intelligent Assets Unlocking the Circular Economy Potential, Dicembre 2015
  2. Predicts 2015: The Internet of Things, Gartner 2015
  3. Predicts 2015: The Internet of Things, Gartner, 2015. Note: Some column totals may not add up due to rounding.
  4. MIUR – Statistical and research o ce, February 2015
  5. Predicts 2015: The Internet of Things, Gartner, 2015
  6. Forecast: Internet of Things, Endpoints and Associated Services, Worldwide, 2014
  7. Observatory on Digital Innovation of Politecnico di Milano, April 2015